Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. These statements have not been evaluated by the FDA. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or treatment. You should consult with a health care professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. You should not stop taking any medication without first consulting your physician.
Unopened items may be returned within 60 days of purchase, in the original condition for a full refund or store credit, excluding shipping charges. If the product to be returned was sent due to our error, we will refund the product and the shipping charges. You will need to return the product to us at your expense; please note that we cannot be responsible for returns that are lost or misdirected in shipping. Please include your original receipt with your return. We are able to credit you for items once they are received by us, either to the same credit card or as an exchange. Additional shipping costs will apply to all exchanges sent out. Items that have been opened are not returnable. Please contact us for additional information.
General Shipping Policy for Domestic (US) and International Packages
We work with the United States Postal Service for all shipments. We offer First Class, Priority, and Express mail services.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and you will be offered Shipping Method choices and their prices. Then proceed to the Checkout page where you can securely enter your payment information. You will receive a shipment confirmation email when your order has shipped.
Most products ship within 1-2 business days. All packages ship from our North Carolina office. ** Please note that we are a small office and not a huge warehouse. This means that we are not available to ship on weekends, evenings, or certain holidays. If there is an unexpected delay with any part of your order, we will contact you with the details. You always have the option to cancel or change your order at that time.
If you have a concern, please contact us and let us know the nature of the problem and we'll see what we can do to help make things right. If you received the wrong product or there was damage during shipping, please contact us within 72 hours of receiving your package. We are not liable for problems that are not reported in a timely fashion.
Domestic (US) Shipping Policy
First class mail is available only on packages weighing 13oz or less. Priority Mail (2-3 Day) is for packages over 13oz. Express Mail is usually next business day (Monday-Friday, excluding holidays), starting from the date your package is shipped, NOT from your order date.
International Shipping Policy
We work with the United States Postal Service for all international shipments. We offer First Class, Priority, and Express International mail services.
Please note that all prices are in US Dollars and they do not include any duties, import taxes, value-added taxes, brokerage fees, or other fees that may be billed by your local Customs office. Any additional fees charged by your country are separate from any shipping fees and are completely separate from your transaction with us.
Because every country is different, we strongly encourage you to become familiar with your country’s laws about ordering products like ours from the United States. Please contact your local customs office to learn about import regulations before placing your order. Not knowing the regulations may result in your order having high import duties, being delayed, or even returned.
Please note that we are not liable for and no refunds will be issued for an order that is refused or abandoned by the recipient, that is not delivered due to an error in the address given to us, or an order that is refused or seized by your local Customs.
Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with HemochromatosisHelp.com, a part of Lewis Family Natural Health, Inc. or using this Web site as a shopping resource. Any other use of materials on this Web site;including reproduction for purposes other than those noted above, modification, distribution, or republication;without the prior written permission from HemochromatosHelp.com or Lewis Family Natural Health, Inc. is strictly prohibited. All material and information presented by HemochromatosisHelp.com and Lewis Family Natural Health, Inc. is intended to be used for educational purposes only. The statements made about products have not been evaluated by the Food and Drug Administration (U.S.). They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at HemochromatosisHelp.com and Lewis Family Natural Health, Inc..
All trademarks, service marks and trade names of HemochromatosisHelp.com used in the site are trademarks or registered trademarks of Lewis Family Natural Health, Inc.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, HemochromatosisHelp.com and Lewis Family Natural Health, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. HemochromatosisHelp.com and Lewis Family Natural Health, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. HemochromatosisHelp.com and Lewis Family Natural Health, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
HemochromatosisHelp.com and Lewis Family Natural Health, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if HemochromatosisHelp.com and Lewis Family Natural Health, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a HemochromatosisHelp.com product is mistakenly listed at an incorrect price, HemochromatosisHelp.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. HemochromatosisHelp.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, HemochromatosisHelp.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by HemochromatosisHelp.com and Lewis Family Natural Health, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
HemochromatosisHelp.com and Lewis Family Natural Health, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to HemochromatosisHelp.com and Lewis Family Natural Health, Inc..
Your use of this site shall be governed in all respects by the laws of the state of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of HemochromatosisHelp.com and Lewis Family Natural Health, Inc. products) shall be in the state or federal courts located in Buncombe County, North Carolina. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of HemochromatosisHelp.com and Lewis Family Natural Health, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. HemochromatosisHelp.com and Lewis Family Natural Health, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. HemochromatosisHelp.com and Lewis Family Natural Health, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a HemochromatosisHelp.com and Lewis Family Natural Health, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
HemochromatosisHelp.com and Lewis Family Natural Health, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, HemochromatosisHelp.com and Lewis Family Natural Health, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, HemochromatosisHelp.com and Lewis Family Natural Health, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to HemochromatosisHelp.com and Lewis Family Natural Health, Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless HemochromatosisHelp.com and Lewis Family Natural Health, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, HemochromatosisHelp.com and Lewis Family Natural Health, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with HemochromatosisHelp.com and Lewis Family Natural Health, Inc., HemochromatosisHelp.com and Lewis Family Natural Health, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of HemochromatosisHelp.com and Lewis Family Natural Health, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, HemochromatosisHelp.com and Lewis Family Natural Health, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).